Description

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Do you work with other people? Fellow employees; your boss; customers; vendors; colleagues? Of course, we all work in organizations comprised of people. People with whom we must have strong, positive relationships in order to ensure our own success as well as the organization's. Do we get any training or education on this key skill at our companies? Rarely.

151 Quick Ideas to Improve Your People Skills is constructed to help everyone do a better, more effective job of working with others. These ideas are culled from the study of human behavior, relationships, and communication. Everything here will help you be more effective, efficient and in control of your relationships with people. In this book you will:* Learn the difference between social intelligence and technical knowledge* Create friends, allies, and supporters* Learn how to analyze tough personal situations and solve them* Understand when and how to negotiate

About the Author

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Robert E. Dittmer, APR, has spent 30 years in business and government service where he has seen almost every kind of time waster you can imagine. He has served as a Director of Media Relations for NATO and the U.S. Army and has owned and operated public relations agencies for more than 15 years, and has special expertise in emergency and crisis communication planning and execution. He currently is an accredited public relations consultant and faculty member with the Indiana University School of Journalism. He and his wife Sue live in Indianapolis, Indiana.
Stephanie McFarland is an 18-year veteran of the public relations profession. She has been a supervisor at Fortune 500 corporations, non-profit organizations, and government agencies. McFarland has won numerous awards for her project and operational management skills. She is an accredited public relations professional and faculty member with the Indiana University School of Journalism in Indianapolis.