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“The go-to guide on diversity. . . . A must-read book for [anyone] who wants to understand what it takes to respect and work with today’s global workforce.” —Brendon Burchard, #1 New York Times–bestselling author of High Performance Habits

A powerful diversity training tool from one of the most respected diversity trainers.

Even well-intended people can cause harm. Have you ever heard yourself or someone else say: “Some of my best friends are . . . (Black, White, Asian, etc.)”? “I don’t think of you as . . . (Gay, Disabled, Jewish, etc.)”? “I don’t see color, I’m colorblind”? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you’ve ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart.

“Good intentions are not enough in this well written, down to earth, no blame, insightful book. If you ever found yourself unsure of what to say, then this book will provide you valuable tools to be more effective every day.” —Judith H. Katz, Ed. D. author of White Awareness: Handbook for Anti-racism Training