Description

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The best 'how-to' for encouraging consensus in firms and organizations.

Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation.

Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations.

About the Author

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Produced by the Institute for Cultural Affairs (ICA) in Canada, the book was edited by R. Brian Stanfield , its Director of Publications. A non-profit with a presence in 48 countries, the ICA has worked for 45 years in organizational development, adult and child education, community development, and methods of social change.